HP Photo Creations questions & answers

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Question by Guest
419 views
March 9, 2017

I want to upgrade to HP Photo Creations to premium, but you don't accept my email. How can I do this? Do I have an existing account? If so, how do I locate it so that I can purchase the upgrade?

Stephen Prastman
Answer by Stephen Prastman

In order to purchase upgrades for HP Photo Creations, you need to first create an account using the button on the top-right corner of the application. In case you've already done that, you should be logged in so that the tool can connect the purchase to your credentials.


To find out if you already have an account, use the Forgot my password button from the log-in menu and enter your email address.


If the account creation process or purchase itself don't work, your best bet is to contact the developers directly using this link: https://ssl.www8.hp.com/h41268/live/index.aspx?qid=27269


Lastly, the product's website also states that HP Photo Creations has some region restrictions so that may also be a problem.

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Question by Bruno
323 views
January 27, 2017
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Answer by Sean Hill

To transfer the calendar to a flash drive, the Export option needs to be used, but that involves HP Photo Creation to support this feature through Export. Start the software and load your calendar section then use the main menu of the application and go to File > Export or File > Save As.


Sometimes the Save as and Export functions offer the possibility to save/export to various file formats. "Save as" is used for when you want to migrate the content while having 100 % compatibility.

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Question by Christine Cavallari
480 views
November 10, 2016

Recently when I tried to use my HP photo creations it didn't open up, instead there was a box that opened up saying that here was a problem establishing a secure internet connection to the Rocketlife server. This never happened before when I would use my HP Photo Creations, how do I get rid of this and get my HP Photo Creations to open up so I can continue my projects?

Stephen Prastman
Answer by Stephen Prastman

I've installed HP Photo Creations and it works really well. If you have an older version of the software, then visit the link posted below to download the latest version. You can overwrite the previous one, but it's not recommended although it will work normally.


The problem/issue will be when you'll want to remove it. Some file have to be deleted manually.

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Question by Guest
441 views
August 28, 2015

I received an error message when starting HP Photo Creation program:


Script error
An error has occurred in the script on this page.
Line: 183
Char: 4
Error: Invalid operand to 'in': Object expected
Code: 0

How do I fix this?

Stephen Prastman
Answer by Stephen Prastman

There is a reg file you can create and launch to fix this issue. Open Notepad and paste the following code. Go to File > Save as and type FIX_HP as name, then select the file type to All. Add .REG after the file name and merge the REG file. Reboot the PC and the error should disappear.


Windows Registry Editor Version 5.00
[-HKEY_CLASSES_ROOT\.hta]
[-HKEY_CLASSES_ROOT\htafile]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta]
[HKEY_CLASSES_ROOT\.hta]
"PerceivedType"="text"
@="htafile"
"Content Type"="application/hta"
[HKEY_CLASSES_ROOT\.hta\PersistentHandler]
@="{eec97550-47a9-11cf-b952-00aa0051fe20}"
[HKEY_CLASSES_ROOT\htafile]
"EditFlags"=dword:00100000
@="HTML Application"
"FriendlyTypeName"="@C:\\Windows\\System32\\mshta.exe,-6412"
[HKEY_CLASSES_ROOT\htafile\CLSID]
@="{3050f4d8-98B5-11CF-BB82-00AA00BDCE0B}"
[HKEY_CLASSES_ROOT\htafile\DefaultIcon]
@="C:\\Windows\\System32\\mshta.exe,1"
[HKEY_CLASSES_ROOT\htafile\Shell]
[HKEY_CLASSES_ROOT\htafile\Shell\Open]
[HKEY_CLASSES_ROOT\htafile\Shell\Open\Command]
@="C:\\Windows\\System32\\mshta.exe \"%1\" %*"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\OpenWithList]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\OpenWithProgids]
"htafile"=hex(0):
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\UserChoice]
"Progid"="htafile"
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Question by MikeZot
426 views
November 2, 2015

I downloaded the software, but when I attempt to install, I get this message:


C:\Users\Mike\Downloads\Setup.exe
Insufficient system resources exist to complete the requested service

I had a previous version installed, but when it attempted an update, it crashed. So, I uninstalled the previous version and downloaded the most recent version. I really love this program!

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Answer by Robert Polubinski

I recommend downloading the installation package again from the official website. Visit the URL posted below to obtain the necessary file.


Download page: http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html


Secondly, if you know there is no enough RAM free on your computer, try closing a few applications and then launch the installation process.

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Question by Guest
336 views
August 28, 2015

I can't run HP Photo Creations due to a script error. Is there a patch or a fix for this?

Stephen Prastman
Answer by Stephen Prastman

Script errors are commonly caused by Javascript or bugs in the application. However, there is a REG code that allows you to fix this issue. Paste the following code in Notepad and save the file as REG. Merge the registry file and reboot the PC, then HP Photo Creations will work.


Additionally, update Internet Explorer and Java Runtime to latest version:


Script code:


Windows Registry Editor Version 5.00
[-HKEY_CLASSES_ROOT\.hta]
[-HKEY_CLASSES_ROOT\htafile]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta]
[HKEY_CLASSES_ROOT\.hta]
"PerceivedType"="text"
@="htafile"
"Content Type"="application/hta"
[HKEY_CLASSES_ROOT\.hta\PersistentHandler]
@="{eec97550-47a9-11cf-b952-00aa0051fe20}"
[HKEY_CLASSES_ROOT\htafile]
"EditFlags"=dword:00100000
@="HTML Application"
"FriendlyTypeName"="@C:\\Windows\\System32\\mshta.exe,-6412"
[HKEY_CLASSES_ROOT\htafile\CLSID]
@="{3050f4d8-98B5-11CF-BB82-00AA00BDCE0B}"
[HKEY_CLASSES_ROOT\htafile\DefaultIcon]
@="C:\\Windows\\System32\\mshta.exe,1"
[HKEY_CLASSES_ROOT\htafile\Shell]
[HKEY_CLASSES_ROOT\htafile\Shell\Open]
[HKEY_CLASSES_ROOT\htafile\Shell\Open\Command]
@="C:\\Windows\\System32\\mshta.exe \"%1\" %*"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\OpenWithList]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\OpenWithProgids]
"htafile"=hex(0):
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.hta\UserChoice]
"Progid"="htafile"
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Question by Guest
321 views
August 31, 2015

Are there discounts for HP Photo Creations?

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Answer by Robert Polubinski

No, there are no discounts because the application is free. According to the official information on the developer, you have the possibility of downloading and using the software without any forms of purchase.


Homepage: http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html


Quote from developer: "HP Photo Creations is free software that lets you easily create photo books, calendars, collages, greeting cards and other keepsakes that you can print at home or have shipped to you." - Hewlett-Packard Development Company, L.P.

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Question by Guest
269 views
August 22, 2010

How can I print one page from a group (like a page of a book)?

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Answer by Pete Clapp

Firstly, you need to know that with HP Photo Creations you can print only photos (JPEG, PNG, GIF and BMP). In order to print one page from a group, launch the program and from the Prints drop-down menu, select a size:

Click to viewenter image description<span class= here" />


After that, press the green Personalize and Print button and click Add Photos. Then press Browse This Computer, navigate to your files, select them using the Select All button and click Open. The program will display the entire group. If you want to print only a single file, check the box next to the file you want to print:

Click to viewenter image description here Click to viewenter image description here Click to viewenter image description here

After that, configure the printing settings using the Advanced Print button and press Print:

Click to viewenter image description here

If you have issues, I recommend to contact HP Support team.

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Question by Guest
256 views
August 28, 2015

Can I scan photos using HP Photo Creations? I can't seem to find this function.

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Answer by Sean Hill

HP Photo Creations does not have a scan feature due to the fact that it was designed with a specific target: creative printing. If you need to scan your photos you can easily use the software available built in to your system: Windows Fax and Scan for Windows or Preview for Mac.


However, HP Photo Creations was designed for HP printers and if you installed the full driver from the HP Support, a scan application should also be provided along with the base driver making it easier to scan.

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Question by Guest
247 views
August 31, 2015

My coupon code for HP Photo Creations is invalid. How do I get a refund from the developer? Or can I only get it from the retailer?

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Answer by Sean Hill

I believe you can get it from both sources (retailer and developers), but you will have to get in touch with HP Support for that.


HP Support: http://www8.hp.com/us/en/contact-hp/contact.html


Additionally, you should get in touch with the retailer. They will provide additional information. Do not try to enter the coupon any more, because if it gets activated after all, you won't have the possibility of asking for a refund anymore.

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